FREQUENTLY ASKED QUESTIONS
Lenovo offers a variety of payment options for purchases made on Lenovo.com, including:
Shipping and Delivery
Lenovo uses UPS as its standard carrier for all deliveries. UPS policy requires a signature for delivery to be made. Get free expedited shipping on almost all products purchased on Lenovo.com. Expedited delivery orders arrive 1-3 days after your estimated ship date.
Returns and Refunds
Lenovo will accept the return or exchange of any product in its original package for a full refund in cases of Lenovo error. Returns allowed for any other reason will be subject to a restocking fee equal to 15% of the purchase amount. All requests for returns must be submitted within 14 calendar days from the date of delivery. Lenovo does not provide refunds or credits for portions of a packaged offering provided at a single price or for preloaded software products installed by Lenovo.